Why Insurance Helpmate?
Frequently Asked Questions (FAQs)
1Are you a victim of mis-selling of an insurance policy?
If you have been misled while purchasing an insurance policy, review the terms, contact the insurer, and file a complaint. If unresolved, escalate to the Insurance Ombudsman or seek legal assistance.
2Whether your genuine claim is wrongly repudiated?
If your valid claim has been unfairly rejected, request a written explanation from the insurer, appeal the decision, and approach the Insurance Ombudsman or consumer forum if needed.
3Are you running from pillar to post for the settlement of your claim?
If your claim is unnecessarily delayed or denied, follow up with the insurer’s grievance redressal department. If not resolved, escalate the matter to the regulatory authorities.
4Are you promised health coverage along with a life insurance policy?
Verify the policy terms carefully, as life insurance and health insurance are separate products. If misled, report the issue to the insurer and regulatory bodies.
5Are you deceitfully treated with false lucrative offers by the insurers or their intermediaries?
If you were misled by false offers, gather evidence, report the matter to the insurer, and escalate to the Insurance Ombudsman or consumer court for corrective action.







